Hiring a DMC: Why Bother?

Recently an industry partner asked why, at Premier DMC, we regularly expose our new ideas and suggestions online and through our newsletters, giving potential tips away. This made me reflect on what I consider our role as a DMC to be and why an event organizer would contact us if they already know the options available.

DMCs normally assist with site selection, staffing resources during an event, dining and entertainment as well as ground handling. For us, however, a DMC service is not just about booking a dinner party but about all the logistics required to make an event a success.

There are sometimes things which are outside everyone’s control, for example:

A catering event in a Village Square in the middle of a remote picturesque village suddenly experiencing unseasonal rain! A charter flight home breaking down, or the recent ash cloud which threw all travel into chaos. These are situations which present huge challenges, and it is under these circumstances where the value of the service provided by a reputable, trusted and experienced DMC such as Premier DMC becomes clear.

Nowadays, clients don’t always value the DMC role! But you must consider, do you want to just book a restaurant? Or do you want us to consult and advise you on the best possible solution for group success ? We all know that local bus transport can be easily booked to pick up your guests from the airport and take them to the hotel. But at Premier, we believe that your guests prefer having a professional VIP meet and assist to greet them at the airport, escort them to the bus, to then efficiently and quickly allow them to check in at a dedicated hospitality desk on arrival rather than queuing by the hotel reception desk en masse.

As a local DMC we have likely seen the venues in action several times for different kinds of events, something that enables us to know the strengths and weaknesses of each venue. Our familiarity with our destination is our strength and our knowledge of local resources can save you time, money and potential problems.

There are many parties involved in one event, and a DMC will also handle all invoicing and contracting with suppliers so you will not need to worry about contracting each individually or checking out their health & safety certificates as everything will be covered by the DMC. When you choose that mountaineering event for the afternoon, you don’t have to worry about transportation to and from the venue and if there is time to get back to the hotel for dinner and if traffic will delay them, as all is again covered and communicated by your DMC. This means you can focus on promoting your event and what needs to be communicated to your guests.

Another benefit is that our awareness of local capabilities and also insight into how to adapt to local customs and traditions can give the event a real flavour of the destination, rather than a simple ‘tourist’ hotel experience, not only through the correct choice of activities and venues but through a choice of special souvenirs which allow your guests to have a truly local experience. We all know that nobody knows a destination like a local!

A DMC is also there to support you before, during and after your event, and in most cases of professional event planning, this is an invaluable part of the service, and sometimes the very essence of its success. This ensures that even if there are small mishaps, they are dealt with so quickly and effectively, that most of your guests will be completely unaware of them as the DMC works tirelessly to resolve them. It is all part of the service, to take the headache out of your corporate travel and allow you to simply enjoy and focus on the real objectives of the event.

On a final note, choosing the right DMC should not be taken lightly. Look for a team with experience, good reputation and who has handled a large number of varied. A good DMC team is passionate about their work and their destination and will be perfectionists who want every little detail to be just right to ensure the success of the event. Check out their testimonials and client list, ask others industry people you may know what their experience was with this DMC. Ensure they offer qualified staff with expertise and a strong customer service focus and that they can provide a fit between what you want within your budget and event goals.

To be honest, you do not need to search far! Just look around our website to see why we stand out as the Cyprus DMC that meets your needs and exceeds your expectations and read some of our client testimonials.

Complete our RFP or contact us today to find out more.